Tidio Affiliate Program 2025

What is Tidio?

Overview

Tidio is a cutting-edge customer service platform specializing in live chat and chatbot solutions designed to enhance online communication and sales conversion. Founded in 2013 and headquartered in Gdańsk, Poland, Tidio has quickly established itself as a leading player in the SaaS customer engagement industry.

The platform offers a dedicated mobile application available for both iOS and Android devices, allowing businesses and support teams to respond to customer inquiries on the go, ensuring timely and seamless communication.

Currently, Tidio attracts an estimated over 3 million monthly visitors to its website and service portals. Its main user base spans across five key markets: the United States, United Kingdom, Germany, India, and Canada, reflecting widespread global adoption particularly in English-speaking and European countries.

Key Features of Tidio

  • Live Chat Widget: Easy-to-install chat widget customizable to match any website’s branding.
  • AI-Powered Chatbots: Automate customer support and lead generation using intelligent bots with visual flow builders.
  • Multi-Channel Messaging: Integrates live chat, Messenger, and email conversations into one unified inbox.
  • Visitor Tracking & Insights: Real-time visitor monitoring and analytics to understand customer behavior and optimize engagement.
  • Third-Party Integrations: Seamlessly connects with popular platforms such as Shopify, WordPress, Wix, and CRM systems.
  • Mobile App Access: Manage chats and respond to customers anywhere through Android or iOS apps.
  • Personalization & Automation: Custom triggers, automated responses, and customer data enrichment for targeted communication.

Benefits of Using Tidio

  • Improved Customer Engagement: Real-time chats coupled with smart chatbots increase responsiveness and customer satisfaction.
  • Increased Sales Conversion: Proactive chat triggers and 24/7 support help capture potential leads and reduce cart abandonment.
  • Cost-Effective Customer Support: Automation reduces the need for large support teams, optimizing operational costs.
  • Ease of Use: Intuitive interface and no-code chatbot builder allow businesses of all sizes to implement Tidio quickly.
  • Scalability: Suitable for small startups to large enterprises, adapting to evolving business needs.

Applications of Tidio

Tidio is widely applied in various industries and business models, including:

  • E-commerce: Enhances customer service by answering product queries instantly and assisting during the checkout process.
  • Small and Medium Businesses: Provides affordable live chat and automation tools to compete with larger companies.
  • Marketing Agencies: Used to manage multiple client chats and automate lead generation campaigns.
  • Education and Training: Facilitates instant communication between students and educational providers.
  • Healthcare Providers: Enables quick patient support and appointment scheduling through conversational AI.

Overall, Tidio stands out as a robust and versatile customer communication platform that empowers businesses to build meaningful relationships with their audience through streamlined chat and automation technologies.

Tidio Pricing Policy

Tidio Pricing Policy

Is there a Free Plan and its Features?

Tidio offers a free plan that allows users to access essential chatbot and live chat functionalities without any cost. The free plan includes up to three operators and supports live chat and chatbot features, giving businesses the ability to engage with website visitors in real time. Users can also customize chat widgets and integrate basic automation workflows. However, some advanced features and higher usage limits are reserved for paid plans.

Is a Free Trial Available?

Tidio does not have a traditional time-limited free trial. Instead, the platform provides a free forever plan that any user can sign up for immediately, which allows ongoing access to core functionalities without time restriction. This approach makes Tidio’s entry barrier low, enabling users to test and use the service continuously before deciding to upgrade to a paid subscription.

Pricing Plans and Their Features

Tidio’s paid subscriptions operate on a monthly or annual billing cycle, with discounts applied for yearly commitments. The pricing model is based on the number of operators and available features.

  • Communicator Plan – Starting at $19/month per operator (billed monthly), this plan focuses on enhanced live chat tools. It includes unlimited live chat, access to mobile apps, desktop apps, visitor info, and integrations with various platforms.
  • Chatbots Plan – Starting at $39/month (billed monthly) for up to 1000 unique visitors with chatbot usage across unlimited websites. This plan is targeted at businesses needing advanced chatbot customizations, automations, and sequences.
  • Combine Plan – Tidio also offers the option to combine communicator and chatbot functionalities for a more comprehensive experience. Pricing depends on the number of operators and chatbot visitor limits.

Tidio uses a subscription-based pricing model, invoiced either monthly or annually — with annual payment providing approximately a 15% discount. There are no one-time or lifetime payment options. Users pay a fixed monthly or yearly fee based on their selected plan and scale of usage, allowing predictable budgeting.

Additional fees may apply if your visitor count or operator numbers increase beyond included limits, making it important to choose a plan that fits your business size and chat volume.

Overall, Tidio’s pricing policy is designed to be flexible and scalable, catering from small businesses leveraging free tools to larger companies requiring extensive automations and multi-operator setups.

Tidio Affiliate Program

Overview of Tidio Affiliate Program

Tidio is a popular live chat and chatbot platform designed to help small and medium-sized businesses improve customer engagement and automate communication. Their affiliate program offers marketers a lucrative opportunity to earn commissions by promoting Tidio’s subscription plans. Drawing from Tidio’s official website and the latest information from AffResources, this review covers the key details you need to know about the Tidio Affiliate Program.

Commission Structure

  • Commission Rates: Affiliates earn a recurring commission of 30% per sale generated through their referral link. This means you receive 30% of the monthly subscription fee paid by the customer for as long as they remain subscribed.
  • Recurring Commissions: The program provides recurring monthly commissions, so affiliates can build a long-term passive income stream from each converted customer.
  • Sub-Affiliate Commissions: Currently, Tidio Affiliate Program does not offer sub-affiliate commissions. Therefore, you earn only from direct referrals.
  • Cookie Duration: The referral tracking cookie lasts for 30 days. Any purchase made within 30 days after clicking your affiliate link will be credited to you.
  • Affiliate Management: The Tidio Affiliate Program is managed internally through their own affiliate system, providing affiliates direct access to dashboards and promotional materials without involving third-party affiliate networks.

Tidio Promotion Policy

✅ Permitted Promotion Channels

  • Content websites and blogs related to marketing, SaaS tools, or customer support.
  • Social media platforms such as Facebook, Twitter, LinkedIn, and Instagram.
  • Email marketing campaigns to your subscriber list, respecting anti-spam laws.
  • YouTube videos and tutorials featuring Tidio’s software reviews or how-to guides.
  • Paid advertising via Google Ads or Facebook Ads, as long as policies do not conflict with Tidio’s brand restrictions.

❌ Prohibited Promotion Channels

  • Spam, unsolicited bulk emails, or any form of blackhat marketing.
  • Incentivized clicks or fraudulent traffic generation.
  • Use of trademarked terms such as “Tidio” to bid on PPC keywords without approval.
  • Misleading or false claims about the product features or pricing.

Commission Payment

  • Approval Time: Commissions are generally approved and confirmed within 30 days after the sale date, allowing for trial periods and refund windows.
  • Minimum Payout Threshold: Affiliates must accumulate at least $50 in commissions to request a payout.
  • Payment Frequency: Payments are made monthly, usually around the 15th of each month for the previous month’s commissions.
  • Payment Methods: Tidio offers payments via PayPal. Other payment options may be available upon request but are not guaranteed.

Summary

The Tidio Affiliate Program is an excellent fit for marketers in the SaaS and digital marketing space seeking reliable recurring commissions. With a high 30% recurring commission rate, a straightforward internal affiliate platform, and flexible promotional options, affiliates can capitalize on Tidio’s growing popularity as a smart customer engagement tool. However, the absence of sub-affiliate commissions and a relatively short 30-day cookie window are important considerations. Overall, it presents a professional and rewarding program backed by a reputable brand in the live chat industry.

How to Join Tidio Affiliate Program

1. Visit the Affiliate Program Page of Tidio.

2. Sign up by creating an affiliate account with your personal details.

3. Once registered, you will receive access to your affiliate dashboard where you can find your unique referral links and promotional materials.

4. Promote Tidio using your referral links through your website, blog, social media, or other marketing channels.

5. Track your referrals and commissions in real time through the affiliate dashboard.

6. Receive commissions for every qualified sale generated through your referral links.

7. For any questions or support, contact the Tidio affiliate team via the email affiliate@tidio.com or use the contact form available on their website.

Email Contact
support@tidio.net
 Affiliate Program

Tidio Affiliate Program Summary Table

Website
Industry
Product Type
Headquarters
Launch
Monthly Traffic
Target Market
Top Market
Mobile App

Pricing Plan

Starting Price
$
Trial
Payment Model

Commission Structure

Commission Type
Commission
30% recurring commission
Cookies
Sub Affiliate
Affiliate Network
PPC Allowed
Commission Approved

Commission Payment

Minimum Payment
Payment Cycle
Payment Method

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