Novelvox Affiliate Program 2025

What is Novelvox?

Overview

NovelVox is a cutting-edge cloud-based contact center software provider that specializes in delivering advanced customer engagement solutions. Founded with the mission to simplify and enhance customer interactions, NovelVox has established its headquarters in India and launched its platform in the early 2010s, steadily gaining recognition across global markets.

NovelVox offers a comprehensive mobile application that empowers contact center agents to manage customer interactions on the go, ensuring seamless communication across various devices.

Currently, NovelVox experiences a monthly traffic volume estimated in the tens of thousands, reflecting its growing adoption in key markets. The top five countries driving demand include India, the United States, the United Kingdom, the United Arab Emirates, and Australia, highlighting its global reach and appeal to diverse industries.

Key Features of Novelvox

  • Omnichannel Engagement: Supports voice, chat, email, social media, and SMS interactions, unifying communication channels into a single platform.
  • AI-Powered Assistants: Incorporates intelligent virtual agents and chatbots to automate routine queries and improve resolution times.
  • Advanced Call Routing: Uses skill-based routing and IVR customization to connect customers with the most suitable agent efficiently.
  • Real-Time Analytics and Reporting: Provides detailed dashboards and reports to track agent performance, customer satisfaction, and operational metrics.
  • Cloud Deployment: Enables flexible, scalable, and secure remote access to contact center tools without heavy on-premises infrastructure.
  • Integration Capabilities: Easily integrates with CRM systems, helpdesk software, and other business applications to streamline workflows.

Benefits of Using Novelvox

  • Enhanced Customer Experience: By delivering consistent, personalized communication across multiple channels, NovelVox elevates customer satisfaction.
  • Increased Agent Productivity: Intuitive interfaces and automated assistive functions allow agents to handle more queries effectively.
  • Cost Efficiency: Cloud-based architecture reduces infrastructure costs and maintenance while ensuring scalability.
  • Data-Driven Decisions: Access to real-time and historical analytics enables managers to optimize operations proactively.
  • Global Accessibility: The mobile app and cloud platform empower distributed teams to collaborate seamlessly from anywhere.

Applications of Novelvox

  • Customer Support Centers: Enables companies to handle inbound/outbound customer communications efficiently.
  • Sales and Marketing Teams: Facilitates lead generation, telemarketing campaigns, and follow-ups through integrated communication tools.
  • Technical Helpdesks: Streamlines issue resolution with priority routing and AI-driven assistance.
  • Financial Services: Supports secure and compliant interactions for banking, insurance, and investment firms.
  • Healthcare Providers: Assists patient support, appointment scheduling, and emergency response coordination.

Novelvox Pricing Policy

Is There a Free Plan?

NovelVox does not offer a completely free plan; however, it does provide a free demo option that allows prospective users to explore the platformโ€™s features before committing to a paid subscription. This demo serves to familiarize users with the core functionalities of the NovelVox contact center software, such as omnichannel communication capabilities, workforce management tools, and advanced reporting. While the demo is not a full-fledged free tier with ongoing access, it gives valuable insight into how the product can enhance customer engagement and business productivity.

Is a Free Trial Available?

NovelVox provides a free trial experience primarily through scheduling a personalized demo session rather than offering a standard time-based trial period like 7 or 14 days. Interested customers can request a demo through the website, during which a product specialist walks them through the specific features and customizes the walkthrough based on their industry and requirements. This approach helps potential users deeply understand how NovelVox’s solutions fit their needs before making a financial commitment.

Starting Price and Pricing Plans

NovelVox pricing is not transparently listed with fixed plans on the website, reflecting a custom pricing model that depends on the specific needs and scale of each business. Based on available information, the pricing typically starts at $25 per agent per month, though this can vary depending on the modules and level of customization required.

The core pricing structure includes:

  • Per Agent Pricing: Costs are generally calculated on a per agent basis, allowing flexibility for scaling up or down according to workforce size.
  • Subscription Model: Pricing is primarily available on a monthly or annual subscription basis. The annual subscription usually provides cost benefits compared to monthly payments.
  • Modular Add-Ons: Customers can choose different features such as omnichannel support, CRM integrations, workforce management, and AI-powered analytics, which affect the overall cost.

Payment Models and Billing

NovelVox employs a subscription-based billing system rather than a one-time payment or lifetime license. Payment frequency options typically include monthly or annual cycles, and customers are billed based on the number of active agents with access to the platform. There is no publicly indicated option for weekly billing or pay-as-you-go usage models.

Because the product is highly customizable, businesses must get in touch with the NovelVox sales team to obtain an exact quote tailored to their operational requirements. This model ensures that companies pay specifically for the features and capacity they need without overspending on unnecessary services.

Summary: While NovelVox does not offer a free plan, its approach to pricing is flexible through a tailored subscription model starting at approximately $25 per agent per month. Interested users can access a personalized demo rather than a standard free trial, and payments are generally monthly or annual subscriptions based on the number of agents and required features.

Novelvox Affiliate Program

Overview of the NovelVox Affiliate Program

The NovelVox Affiliate Program offers a lucrative opportunity for marketers and digital engagement professionals to promote an advanced suite of customer experience and contact center solutions. NovelVox specializes in products that enhance digital engagement, including referral marketing automation, call center software, and AI-driven customer communication tools. Affiliates partnering with NovelVox gain access to robust resources to promote their offerings, competitive commissions, and reliable support from the companyโ€™s dedicated affiliate management team.

Commission Structure

  • Commission Rate: Affiliates can earn commissions based on a tiered percentage structure that typically starts at 15% per sale and can increase to up to 30% depending on volume and performance metrics. This commission is calculated as a percentage of the net revenue generated from referred customers.
  • Recurring vs. One-Time: Commissions are generally recurring for as long as the referred customer maintains an active subscription or service contract, providing a potential passive income stream over time.
  • Sub-Affiliate Program: NovelVox supports sub-affiliate commissions, allowing affiliates to earn an additional 5% on the commissions generated by affiliates they refer into the program.
  • Cookie Duration: The affiliate tracking cookies last for 30 days, giving affiliates ample time to earn credit for referrals following the first click.
  • Affiliate Network Management: The NovelVox Affiliate Program is managed internally for close communication and high responsiveness with affiliates, avoiding third-party affiliate networks for better control and personalized service.

NovelVox Promotion Policy

โœ… Permitted Channels for Promotion

  • Owned websites and blogs focusing on digital marketing, tech reviews, and customer engagement solutions.
  • Social media platforms such as LinkedIn, Facebook, Twitter, and Instagram.
  • Email marketing campaigns targeting qualified business leads.
  • Webinars, podcasts, and online events related to CRM, customer experience, and AI software.
  • Search engine marketing (SEM) and pay-per-click (PPC) advertising compliant with NovelVox branding guidelines.

โŒ Prohibited Channels for Promotion

  • Spam or unsolicited bulk messaging, including email spam or aggressive social media spam tactics.
  • Infringement of NovelVox trademarks or branding in unauthorized ways.
  • Affiliate marketing through cookie stuffing or misleading ads.
  • Promotion on websites or platforms containing adult content, hate speech, or illegal materials.
  • Unauthorized use of NovelVoxโ€™s proprietary content or pricing that contradicts official materials.

Commission Payment

  • Approval Timeframe: Commissions are subject to a standard validation period of 30 days post-sale to allow for any cancellations or refunds before approval for payout.
  • Minimum Payout Threshold: Affiliates must accumulate a minimum of $100 in commissions before payments are processed.
  • Payment Frequency: Payments are disbursed monthly, typically on the 15th of each month, covering commissions earned and approved in the previous calendar month.
  • Payment Methods: Payments are sent via popular and secure methods such as PayPal. Other payment options, like bank wire transfer or checks, may be available upon request depending on the affiliateโ€™s region.

In summary, the NovelVox Affiliate Program is designed to reward affiliates with competitive recurring commissions, flexibility in promotion channels, and transparent commission payment terms. This program aligns well with digital marketers and professionals interested in promoting industry-leading customer engagement software with strong earning potential and reliable back-office support.

How to Join Novelvox Affiliate Program

Email Contact
marketing@novelvox.com
ย Affiliate Program

Novelvox Affiliate Program Summary Table

Website
Industry
Product Type
Headquarters
Launch
Monthly Traffic
Target Market
Top Market
Mobile App

Pricing Plan

Starting Price
$25 per month
Trial
Payment Model

Commission Structure

Commission Type
Commission
15% to 30% recurring
Cookies
Sub Affiliate
,
Affiliate Network
PPC Allowed
Commission Approved

Commission Payment

Minimum Payment
Payment Cycle
Payment Method

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