Free Plan Availability and Features

Box offers a free plan known as the “Individual” plan, which is primarily designed for personal use. This free tier provides users with basic cloud storage capabilities, including:

• 10 GB of storage space
• File upload limit up to 250 MB
• Access to Box’s web interface and mobile apps
• Basic collaboration features such as file sharing and commenting
• Integrations with popular apps (limited compared to paid plans)

This plan is ideal for users who need secure cloud storage for personal files with light collaboration tools but is limited in storage and file size compared to premium tiers.

Trial Availability

Box provides a free trial period for its business and enterprise subscription plans. Typically, the trial lasts for 14 days, allowing users to explore advanced features such as enhanced collaboration, integrations, user management, and increased storage limits on paid tiers. There is no credit card required for signup in many cases, making it easy to evaluate the platform before committing.

Pricing Plans and Features

Box offers several paid plans primarily geared toward business users, each billed on a monthly or annual subscription basis, with discounts typically applied for annual commitments. The pricing information below reflects the latest data from Box’s official site as of mid-2024:

1. Starter Plan

• Price: $11.50 per user/month (billed annually) or $15 per user/month (billed monthly)
• Features:
• 100 GB of secure storage
• File upload limit up to 2 GB
• Standard collaboration tools
• Real-time activity and version history
• SSL and at-rest encryption

This plan targets small teams needing basic cloud storage and collaboration capabilities.

2. Business Plan

• Price: $23 per user/month (billed annually) or $30 per user/month (billed monthly)
• Features:
• Unlimited storage (with fair use policy)
• 5 GB maximum file upload size
• Advanced collaboration and workflow automation
• App integrations and advanced user management
• Advanced security features including watermarking and alerts

Business plan suits medium-sized teams that require scalable storage and deeper administrative controls.

3. Business Plus Plan

• Price: $33 per user/month (billed annually)
• Features:
• All Business features, plus:
• Unlimited storage with expanded file size uploads
• Enhanced security and compliance tools
• Customized branding and more granular user roles
• Priority support and training

This plan is tailored for larger organizations with stricter security and compliance requirements.

4. Enterprise Plan

• Pricing: Custom pricing based on organization size and needs
• Features:
• All Business Plus features
• Enterprise-grade security and governance
• Dedicated customer success manager
• Advanced integrations, including with legacy systems
• API access for custom workflows and automation

Designed for large enterprises requiring the highest levels of security, compliance, and customization. Customers must contact Box sales for bespoke pricing and implementation support.

Payment Model

All paid Box subscriptions operate on a recurring subscription model, with options for monthly or annual billing. Annual billing offers discounted pricing versus monthly payments. The model follows a per-user pricing approach, meaning customers pay based on the number of active users with access to the service. There are no one-time lifetime payment plans; users are charged continuously until cancellation.

Box does not use a pay-as-you-go or usage-based billing system; storage and user access are fixed per the plan selected. Additional add-ons or enterprise customizations may be priced separately.