Overview
WhatConverts is a comprehensive call tracking and lead management software designed to help businesses understand which marketing campaigns are generating valuable leads and customer interactions. Founded in 2008, WhatConverts is headquartered in Salt Lake City, Utah, USA. It specializes in providing detailed insights into lead sources across multiple channelsโincluding phone calls, form submissions, chats, and e-commerce transactionsโenabling marketers and sales teams to optimize their strategies effectively.
The platform offers a mobile application available on both iOS and Android devices, allowing users to monitor leads and reports conveniently on the go.
Currently, WhatConverts experiences monthly website traffic estimated between 20,000 and 30,000 visits. The primary markets accessing WhatConverts come from the United States, United Kingdom, Canada, Australia, and Germany, reflecting its strong presence across English-speaking countries and expanding reach in Europe.
Key Features of WhatConverts
- Multi-Channel Lead Tracking: Tracks calls, form submissions, live chats, and e-commerce transactions in one unified dashboard.
- Dynamic Number Insertion (DNI): Automatically displays unique phone numbers based on traffic sources, enabling precise marketing attribution.
- Call Recording & Scoring: Records calls and allows users to score lead quality, providing rich data for sales optimization.
- CRM and Google Analytics Integration: Connects with popular CRMs and Google Analytics to combine lead data with broader marketing insights.
- Customizable Reporting: Offers detailed reports and export options tailored to agency clients or internal stakeholders.
- Mobile App Access: Provides mobile apps to track lead activity and review call recordings from anywhere.
Benefits of Using WhatConverts
- Accurate Attribution: Enables marketers to pinpoint the exact campaign, keyword, or source driving each lead, improving budget allocation.
- Improved Sales Efficiency: Sales teams gain visibility into lead quality and can prioritize follow-ups based on call scores and lead type.
- Enhanced ROI Tracking: Combines online and offline lead data to deliver a full picture of marketing return on investment.
- Streamlined Reporting: Simplifies complex data into clear, actionable insights, which can be shared easily with team members and clients.
- Scalability: Suitable for businesses of all sizesโfrom small local companies to large marketing agencies managing multiple clients.
Applications of WhatConverts
WhatConverts is widely used by marketing agencies, digital marketers, sales teams, and businesses across many industries seeking to increase their lead generation effectiveness. Common applications include:
- Tracking the success of online advertising campaigns including Google Ads, Facebook Ads, and SEO efforts.
- Optimizing cross-channel marketing strategies by identifying the most effective channels driving calls and leads.
- Managing inbound sales leads with greater transparency and improving customer follow-up processes.
- Providing transparent and detailed reports to clients for agencies focused on demonstrating campaign performance.
- Improving customer service and sales call quality through call recordings and scoring features.