Overview
AirHelp operates in the air passenger rights industry, specializing in helping travelers claim compensation for flight disruptions such as delays, cancellations, or denied boarding. Founded in 2013, AirHelp is headquartered in Berlin, Germany, with additional offices worldwide, including New York, Madrid, and Singapore.
AirHelp offers a mobile application available on both iOS and Android platforms, allowing users to easily check eligibility, file claims, and track the status of their compensation requests on the go.
As of the latest data, AirHelp attracts over 3 million visitors monthly to its websites and apps. Its primary markets include the United States, United Kingdom, Germany, Spain, and Brazilβreflecting a global footprint with a focus on high-traffic air travel regions.
Key Features of Airhelp
- Automatic Flight Monitoring: AirHelp tracks flights and notifies users if they are eligible for compensation without requiring manual claims submissions.
- Eligibility Checker: A simple online tool and app feature that evaluates if usersβ disrupted flights qualify for compensation under relevant aviation laws.
- Full Claim Management: AirHelp handles all paperwork, communication with airlines, and legal processes on behalf of passengers.
- Multilingual Support: Available in multiple languages to serve customers worldwide effectively.
- Success-Driven Fees: AirHelp only charges a fee if a compensation claim is successful, reducing risk for users.
Benefits of Using Airhelp
- Time-saving: Users avoid the complex and time-consuming process of filing claims directly with airlines.
- Expertise: Access to dedicated legal and aviation experts knowledgeable in passenger rights across multiple jurisdictions.
- Higher Success Rate: Professional claim handling often results in higher chances of receiving compensation compared to self-filing.
- Stress Reduction: AirHelp manages disputes and negotiations, minimizing passenger frustration and confusion.
- Global Coverage: Supports claims from international flights governed by EU Regulation 261/2004, the Montreal Convention, and other global passenger rights laws.
Applications of Airhelp
AirHelp is particularly beneficial for frequent flyers, business travelers, and tourists who experience flight disruptions. Beyond individual travelers, AirHelpβs services can assist corporate travel managers aiming to streamline compensation claims on behalf of their employees. The mobile app enables users to:
- Quickly verify flight compensation eligibility.
- Submit claims instantly following a flight disruption.
- Monitor claim progress and receive real-time updates.
- Access customer support for any inquiries or issues.
By combining legal expertise with technology, AirHelp simplifies the often daunting process of securing airline compensation, making it accessible and efficient for travelers worldwide.